Before contacting me, please read the FAQ below to see if it helps guide you. If you’re looking for information regarding returns, fabrication and processing timelines, shipping information etc.—you’ll find that information in my shop policies here or under the ‘about’ tab.
For the most accurate measurement, I suggest ordering a “multisizer” tool to determine your ring size. You can search “multisizer” on Etsy and order one for around $2-$3 including shipping. I also send them out complimentary with every order. The multisizer tools are easy to read and give whole and half size readings.
Your ring size will vary based on the width of the band. The width of the band on the multisizer tool is 5mm. If the ring you are purchasing has a band size considerably smaller than 5mm you will either take a snug measurement or size down 1/4 or 1/2 size depending on the width of the band. If the ring you are purchasing has a band size considerably larger than 5mm you will want to take the measurement the multisizer gives and add 1/4 or 1/2 size depending on how wide the band is. As a general rule, your “normal” ring size should be what the ring sizer states. When the band size decreases in width, you will also decrease from your “normal size”; when the band size increases in width, you will also increase from your “normal size”. If you have preferences on a tighter or looser fit, take this into consideration when determining your size. You know you fingers better than anyone else. If you have questions about what size you should order based on your reading, email me. I will do my best to help.
As most of you may realize, your finger sizes fluctuate throughout the day. Your fingers will retain fluid while you are resting, so it is best to record your measurement at least 6 hours after waking up.
Unless you are a jeweler, I strongly advise against purchasing or using a ring mandrel to measure your rings to get your ring size. Jewelers use special calibrated ring mandrels that are much different than a hobbyists mandrel. Hobbyists mandrels are not calibrated, so the sizes will never be accurate. Similar to shoe sizing—every brand has its own version of what a size 8 is. Even if you wish to look for a calibrated mandrel, I advise against doing so. Reading measurements on a mandrel should be left to a jeweler who is experienced in this area. Taking ring size measurements on a mandrel is not as cut and dry as it seems; there are many different types of ring mandrels for different styles of rings—it’s not a one size fits all approach.
Using the multisizer tool will give you the most accurate measurement. If you want to double check your size, you can always stop in to a local jeweler and have them size you as well.
In the industry of karat gold jewelry, it is common to purchase a ring that isn’t your size, and have it resized to fit you. (Engagement rings are a perfect example.) Generally, a ring can be sized up or down 2 full sizes from its current size. Use this as a reference when looking to purchase a ring. When taken to a professional who specializes in resizing and repairs, the resize will be seamless. Note: Some rings can’t be resized if they have detailing or stones set in the band.
I don’t do resizing in house. However, I can sometimes alter a ring size up 1/2 size by hammer. Please reference the listing to see if this is possible or feel free to email me to ask. Because of the way I fabricate jewelry, it doesn’t allow for actual resizing. I lack the appropriate equipment that a specialist has. If you find yourself needing a piece resized, take it to a jewelry store that specializes in repair work. This doesn’t mean another similar jeweler on Instagram, it means someone local who has a reputable business in jewelry design, repairs and resizing. These businesses are completely different than what I do. These types of businesses will surely have the equipment needed to do a resize without having to compromise the quality of your ring.
Depending on your location, the amount of work that needs to be done on the ring as well as the jeweler you take it to—the median cost to resize your ring should be right around $100.
If you have any questions about if a ring can be resized, please contact me. I’m always happy to help.
I have two financing options for making payments. Afterpay is enabled on my site as well as Paypal Credit.
What is Installments by Afterpay?
Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
How does the payment schedule work?
Buyers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
What if I can’t pay an Afterpay installment?
If you are unable to make a payment, you will be charged an $8 late payment fee, and an additional $8 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount. You can read Afterpay’s purchase agreement here.
When will my order be delivered when using Afterpay?
Orders will ship as normally stated in the production and processing time terms. Once your first installment is made, your item is ready for shipment (unless fabrication timeline interferes.)
Is there a dollar value limit for Afterpay?
Yes, your transaction must fall between $35 and $1000 to use installments by Afterpay. If you want to purchase a single item over $1000 and wish to use a payment service, I have Paypal Credit enabled at checkout.
Visit Afterpay.com to learn more.
What is Paypal Credit?
Paypal Credit is financing option through Paypal. It requires a credit check and they offer special financing for items purchased over $99; no interest if paid in full in 6 months!
When will my order be delivered when using Paypal Credit?
Orders will ship as normally stated in the production and processing time terms. Once your first installment is made at the point of sale, your item is ready for shipment (unless fabrication timeline interferes.)
Visit Paypal.com to learn more.
First, let me explain what custom work is. A custom piece is when you come to me with an idea or a vision for something you want made. I would then take that idea and fabricate it into a piece of jewelry for you that demonstrates my design aesthetic. Custom work is entirely different than items that are pre-ordered.
I stopped doing custom work for the general public in 2017. I occasionally will take on a custom piece for a long time client or a personal friend. My first handful of years in business I operated almost entirely by doing custom work. I’m grateful for every order I had in the beginning because it helped shape me into the designer I am today. If I’ve ever done a custom piece for you—thank you—you contributed greatly to my persistence and dedication as a jeweler.
I occasionally will launch items that are available for pre-order. A pre-order is a particular item that I’ve made previously and I choose to offer it up to be replicated in your desired size, length, etc. When you pre-order an item, you have to wait fabrication time for me to make the piece for you. For these items, I will usually set a launch time & date and pick a max quantity for availability.
Accepting pre-order items does not mean I am open to taking random orders upon client request. Please wait for me to announce when pre-order items are available.
Please visit the how to purchase page here for more information.
As of right now, I’m focused on keeping the transaction from my hand to my customers.
By not taking on retail accounts (wholesale), this is eliminating a middle man in the transaction. As we all know, costs will rise when a third party is added into the equation. As a way for me to keep my prices low, I keep my transactions directly between my customers and I. Instead of selling wholesale to retail accounts and charging retail price to my customers, I choose to eliminate retail accounts and sell closer to wholesale to my customers. If I sold my work at retail price—my current prices would increase 50-100%. This is also the reason why you’ll rarely see anything in my shop on sale. I don’t have the extra room to discount my work since I’m not pricing my work at full retail.
I wish I had the time to meet up with everyone to deliver orders, but I can’t possibly cram anything else into this hectic schedule. I will ship all orders regardless of location.
Since I am a small business, I don’t have access to large volume shipping discounts. The amount you pay is entirely used for materials to ship your item as well as the postage fee. I make a 0% profit off the cost you pay for shipping. The postage fess include base postage plus any additional add ons like insurance or signature confirmation.
I get this question all the time and the answer is always the same—I don’t know any more than you do! Please wait at least 7 business days (In the U.S.) after the package has been scanned in before contacting me about the location of your order. USPS’ tracking info sometimes doesn’t show up right away. Give it a few days. I have only ever had one package lost to my knowledge out of the thousands I’ve shipped.